At Robex Tracker, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not fully satisfied with your order, please review our refund and return policy below.

1. Returns Eligibility

You may return most new, unused items within 7 days of delivery for a full refund or exchange. To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• It must be in the original packaging with all accessories, manuals, and documents.

• A valid proof of purchase (invoice or order confirmation) must be provided.

2. Non-Returnable Items

We do not accept returns on the following:

• Items damaged due to misuse, negligence, or unauthorized repairs.

• Products returned after 7 days of delivery.

• Items without original packaging or missing components.

3. Refunds Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.

• Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange an item, contact us at info@robextacker.com with your order number and details.

5. Return Shipping

• You will be responsible for paying the shipping costs for returning your item, unless the item is faulty or sent in error.

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

6. Contact Us

If you have any questions about our return and refund policy, feel free to reach out:

📧 Email: info@robextacker.com
📞 Phone: +1 585 479 5990